Meet the Team
Behind Locum PM is a team of experienced, passionate leaders who understand the realities of primary care because they have lived it. With decades of combined experience across general practice, PCNs, federations and wider healthcare organisations, our team brings practical insight, strategic thinking and hands-on support to every partnership we build.
Each member of our team has a strong track record in senior practice management, supporting organisations through change, growth and day-to-day operational challenges. From business planning and workforce development to service transformation and leadership training, we are united by a shared commitment to strengthening primary care and supporting those who lead it.
Locum PM is more than a network; it is a community of trusted professionals dedicated to empowering practice managers, sharing expertise and helping practices thrive in an increasingly complex healthcare landscape.
Tracy Dell
DirectorTracy Dell - Director
Tracy is the Co-founder of Locum PM Ltd and one of the Directors.
She is based in West Yorkshire and covers the surrounding regions including Lancashire, Cheshire and the North East.
With over two decades of experience of primary care management Tracy has extensive expertise, skills and knowledge. She has undertaken various senior management roles and has been working as Locum Practice Manager since 2019 supporting Integrated Care Boards, Local Medical Committees, GP Federations, Primary Care Networks, general practices and primary care organisations.
She is also a primary care trainer, workshop facilitator and conference speaker. Her key area of interest are practice business planning, income generation, expenditure analysis, lean working, workforce development, staff wellbeing and the support of new to practice managers.
Tracy is a CMI chartered manager with a commitment to professional standards and continuing professional development.
Rey Felek
Director of OpportunitiesRey Felek - Director
Rey is a seasoned Primary Care Business/Practice Manager with over a decade of experience in the GP healthcare sector. Having dedicated ten years to collaborating with GP practices, predominantly in the South West and more recently in central London, Rey bring a wealth of knowledge and expertise.
Throughout his career, Rey has adeptly navigated the intricacies of practice management, offering comprehensive support to GP partnerships and practices. From overseeing day-to-day operations to spearheading strategic growth initiatives and facilitating business mergers, Rey has played a pivotal role in the success of a range of healthcare organisations, ranging from small-scale to large multi-site practices.
Rey’s specific areas of interests are Human Resources, Finance, and operational efficiency. Rey derive immense satisfaction from coaching and mentoring new to practice, practice managers in their professional development and ensuring they have the skills necessary to succeed. Moreover, I am deeply committed to fostering a culture of continuous improvement and regulatory compliance, particularly in areas such as CQC Compliance and staff training.
Currently, Rey works as an Interim Primary Care Practice Manager Consultant alongside working at Locum PM to extend support to practices and locum Practice Managers across the London Area. In his capacity as the Director of Opportunities at Locum PM, Rey is entrusted with overseeing opportunities spanning across England and Wales, working to identify and support growth prospects for our network of locum healthcare professionals.
Rey’s approach is rooted in a profound understanding of the evolving healthcare landscape coupled with a relentless drive to deliver excellence patient care. Whether you’re seeking strategic guidance, operational support, or expert insights into practice management.
Dr. James Bowman CMgr FCMI
DirectorJames Bowman - Director
Doctorate in Business Administration (Healthcare Management) | Primary Care Leader | Author
Dr. James Bowman is an experienced healthcare leader specialising in primary care management and operational excellence across the NHS General Practice arena. With a Doctorate in Business Administration (Healthcare Management) from the London School of Management & Technology (LSMT) he brings rigorous academic expertise combined with extensive practical experience in transforming healthcare delivery systems.
As a Chartered Manager (CMgr) and Fellow of the Chartered Management Institute (FCMI), Dr. Bowman has demonstrated exceptional leadership capabilities throughout his career. He currently serves as a PCN Manager and and as a Director of Locum PM he has a vested interest and champions improved healthcare access and outcomes for the veteran community.
Dr. Bowman’s approach to healthcare leadership emphasises evidence-based practice, operational efficiency, and compassionate care delivery. His published work focuses on transformational leadership, strategic healthcare management, and the importance of “measuring what matters”—ensuring that performance metrics align with meaningful patient outcomes and staff wellbeing rather than simply tracking convenient data points.
His expertise spans:
- Primary care business operations and strategic management
- Healthcare system transformation and change leadership
- Veteran-friendly healthcare accreditation and advocacy
- Neighbourhood health initiatives and community-based care
- Organisational development and staff empowerment
- Values-driven leadership and sustainable improvement
- Training solutions and staffing progression
As an author and thought leader, Dr. Bowman regularly shares insights on healthcare leadership, emphasising the “quiet power of consistency” and the importance of values-based decision-making in creating lasting organisational change. His work bridges the gap between frontline healthcare delivery, providing practical, evidence-informed solutions to complex challenges facing primary care organisations.
Dr. Bowman is committed to advancing healthcare excellence through strategic leadership, operational innovation, and a steadfast focus on improving outcomes for patients and communities across the healthcare system.
Ben Scorer
DirectorBen Scorer - Director
With over a decade of experience in Primary Care, including Practice Management, Ben understands the pressures of balancing daily demands with the responsibility to lead continuous improvement.
Ben supports practices across the country, with all aspects of Primary Care Management, but especially in all things digital!
Ben enjoys mentoring new Practice Managers and delivering training both online or in person / events and conferences.
Ben is also the proud host of Locum PM’s popular podcast, The Halfway Point, which delivers weekly episodes for Primary Care leaders seeking practical support, fresh ideas and honest conversations about what it takes to run a thriving practice.