Terms of Service

Last Updated: 19th September 2026

These Terms of Service (“Terms”) govern your access to and use of the website and services (collectively, the “Services”) provided by Locum PM Ltd. (LPM) (“we,” “us,” or “our”). By accessing or using our Services, you agree to be bound by these Terms. Please read them carefully before using our Services.

1. Acceptance of Terms

By accessing or using our Services, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with any of these Terms, you may not use our Services.

This also applies to the terms established within our Privacy Policy.

2. Cancellation & Postponement Policy

For all our virtual and/or face-to-face training/events, unless stated otherwise, at least one week’s notice is required for a refund.

In the event of your cancellation of the course, your fee minus an administration charge of £15. will be refunded. No refunds will be given to attendees who are unable to join on the day due to IT or compatibility issues.

A credit can be applied to your account if you wish to book an alternative date and time. However, please note that we cannot guarantee the availability of future sessions.

We do not accept any liability for courses cancelled due to tutors’ ill health or circumstances beyond our control, but we will do our best to reschedule the course at a time that suits you.

3. Updates & Accuracy

We strive to ensure that the information in our events and products are accurate and up-to-date at the time of release. However, we cannot guarantee that all information will remain current, as requirements and deadlines may change.

It is therefore your responsibility to verify the accuracy of deadlines and requirements relevant to their operations.

LPM cannot be responsible for any individual actions taken (including financial) as a result of any material or service we provide either through or via this website.

4. Intellectual Property

Unless otherwise stated, all content included on our website and all of our social media channels, such as text, graphics, logos, images, audio clips, video clips, digital downloads, and data compilations, is the property of LPM or its content suppliers and is protected by copyright laws. You may not use, copy, reproduce, modify, distribute, transmit, display, perform, or create derivative works of any such content without the express written consent of LPM.

The purchase of any event or product from LPM does not grant ownership or any intellectual property rights. The purchasing organisation is granted a non-exclusive, non-transferable license for the specified term only. Any license for any other user of the content (either fully or in part) must be obtained from LPM.

This includes recordings of virtual and/or face-to-face training events, where video or other tape recordings of the course are not permitted without prior written consent from LPM. Reproduction of any course material without consent is not permitted.

5. User Conduct

You agree not to use our Services for any unlawful purpose or in any way that violates these Terms. You also agree not to:

  • Upload, post, transmit, or otherwise make available any content that is harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, libellous, invasive of another’s privacy, hateful, or racially, ethnically, or otherwise objectionable.
  • Impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity.
  • Interfere with or disrupt our Services or servers or networks connected to our Services.
  • Use any data mining, robots, or similar data gathering or extraction methods.

6. Photography, Video & Recording

LPM may take photographs, video or audio recordings at in-person and virtual events, including conferences, training sessions, workshops and webinars. These may be used for legitimate business purposes, including on our website, social media, marketing materials, email communications, educational content and The Halfway Point podcast.

Where photography, filming or recording is taking place, attendees will be made aware where reasonably practicable. If you do not wish to be photographed or filmed at an in-person event, please inform a member of the Locum PM team. For virtual events, attendees will be informed where a session is being recorded and may choose to keep their camera switched off.

If you have concerns about an image or recording in which you appear, or would like us to consider removing it from future use, please contact us via our Contact LPM page. We will consider reasonable requests, although we may not always be able to withdraw material that has already been published or distributed.

7. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED ON AN “AS-IS” AND “AS-AVAILABLE” BASIS. WE MAKE NO WARRANTIES OR REPRESENTATIONS OF ANY KIND, EXPRESS OR IMPLIED, REGARDING THE CONTENT OR OPERATION OF OUR SERVICES. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

8. Limitation of Liability

IN NO EVENT SHALL LPM, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OR INABILITY TO USE OUR SERVICES.

Before implementing any actions from LPM’s events or products, appropriate advice should be sought, including from your Medical Defence Union and Data Protection Officer, etc.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom. Any dispute arising out of or relating to these Terms or our Services shall be exclusively resolved by the United Kingdom courts.

10. Changes to Terms

We reserve the right to modify or update these Terms at any time without prior notice. Your continued use of our Services after any such changes constitutes your acceptance of the new Terms. It is your responsibility to review these Terms periodically for any changes.

Contact Us

If you have any questions about these Terms, please get in touch with us via our Contact LPM page.

By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.